Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you within 24 hours, wherever you are in the city. We will fix or swap your bike for a working one.
Our app is always ready to help you!
- Not a Swapfiets user yet? Sign up in the app!
- Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds
- Looking for our store? The app will show you the closest Swapfiets store and the opening hours.
We will be testing a new flow to get help. Whether you want to get help with a problem with your bike and request a repair, report a missing bike or lost keys, cancel your subscription or get help with something else, there’s one button now to lead you further. Next to that we’ve added ebike specific items into the repair flow for our ebike members and we did a couple of bug fixes as usual.
