1- Reduce work stress (anxiety) and agent’s effort by solve users’ internet issues.
2- Reduce users’ complaints.
3- Increase users’ confidence by knowing the details of their subscription (price, expiration date, … etc).
4- Users can fix some problems by themselves when using the App.
App Features
1- Get broadband information (service status, active days remaining, expiration date, service profile, price) for ISPs with (SAS4, or Earthlink radius).
2- Get Wi-Fi information like SSID, IP address, gateway IP, signal, received capacity, frequency, and channel.
3- Easily access the router config page.
4- Detect network connection information such Wi-Fi or mobile data.
5- Ping gateway IP and some other common IPs.
6- Checking internet speed (speed test).
Description
Information
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